Privacy Policy

  1. At https://cbd-pain-cream.storysurge.net, your privacy is our top priority. This Privacy Policy details our commitment to handling personal data responsibly and in accordance with various international privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

  2. This Privacy Policy governs all interactions with the website, applications, services, and products provided by the Company. It is important to be aware that this policy does not cover third-party platforms, applications, products, or services that may be linked from our platform, each of which has its own privacy practices.

  3. The scope of this policy includes all scenarios where you:

    • Use our applications and services as a registered user.
    • Navigate our websites that fall under the purview of this Privacy Statement.
    • Engage with communications from us, including newsletters, emails, calls, or text messages/SMS.

  4. In our commitment to transparency, we disclose the types of personal data we collect:

    • Account Information such as usernames and passwords.
    • Payment Information related to transactions on our platform.
    • Financial Information when processing payments.
    • Purchase Information to facilitate order fulfillment.
    • Mobile Device Identifiers for enhanced security and service personalization.
    • Location Data if required for location-based services or features.
    • Feedback provided directly by users to improve our products and services.
    • Social Media Information when you choose to connect with us through social platforms.
    • Product Information to ensure quality control and customer satisfaction.

  5. We gather this personal data through various means, including user-provided information during account creation or purchases, interactions with our applications, and automated technologies like cookies. Additionally, we may receive data from third parties in accordance with their privacy practices.

  6. Our website uses cookies to enhance your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users have the option to manage their cookie preferences through our dedicated Cookie Manager tool.

  7. We maintain a data retention policy that ensures personal data is kept for no longer than necessary for the purposes for which it was collected or as required by law. Once the purpose has been fulfilled or the legal requirement met, we take steps to delete or anonymize this information.

  8. To protect your personal data, we implement a range of organizational and technical safeguards. This includes encryption of communications and ensuring that any third parties processing data on our behalf adhere to high standards of security and privacy.

  9. We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under the age of 18. We do not intentionally collect personal data from children who are under 18 years old.

  10. You have a set of rights under various privacy laws based on your location. These may include the right to access your personal data, request rectification or erasure, seek restrictions on processing, exercise your right to data portability, object to processing in certain circumstances, opt-out of automated decision-making, and withdraw consent at any time where it was previously provided. To exercise these rights, please contact our privacy team.

  11. We reserve the right to update or modify this Privacy Policy from time to time. Any changes we make to this policy will be reflected on this page, and where appropriate, notified to you by email.

  12. Should you have any inquiries, wish to unsubscribe from our communications, or need to address any data-related concerns, please reach out to our privacy team at [email protected], or through written correspondence to the address provided on our website. Your privacy and data security are of utmost importance to us, and we are committed to addressing your concerns promptly and effectively.